Effective Date: 01.04.2025
Welcome to Mystara Travels (“Company,” “we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mystara-travels.com (“Website”).
Information We Collect
We collect different types of information to provide and improve our services, including:
- Personal Information: Name, email address, phone number, and payment details when you book a trip.
- Technical Data: IP address, browser type, operating system, and usage patterns through cookies and analytics tools.
- Communication Data: Emails, messages, and customer support interactions.
- User-Generated Content: Photos, videos, reviews, and other content shared with us.
How We Use Your Information
We use the collected data for:
- Processing bookings and payments.
- Providing customer support.
- Sending promotional offers and updates (you may opt out at any time).
- Improving our website and services.
- Complying with legal obligations.
- Showcasing user-generated content (photos, videos, reviews) on our website and social media platforms, provided we have your consent.
- Sharing booking details with travel service providers in India to facilitate your travel experience.
Data Sharing & Third Parties
We do not sell your data. However, we may share it with:
- Payment processors (e.g., ApplePay, PayPal, etc.) to process transactions.
- Travel service providers to fulfill your booking, including partners in India.
- Social media management companies to handle marketing and promotional activities using shared images and content.
- Legal authorities when required by law.
- Analytics and marketing partners (Google Analytics, Facebook Ads, etc.) to optimize our services.
Use of Customer Images and Content
By sharing your images, videos, or other content with us (including tagging us on social media or submitting reviews), you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and publish such content on our website, social media channels, and
marketing materials.
We may also share this content with third-party social media management companies for promotional purposes. If you wish to withdraw consent for the use of your images, please contact us at info@mystara-travels.com.
GDPR Compliance (For EU Users)
Under the General Data Protection Regulation (GDPR), you have rights including:
- Access & Correction: You can request access to your data and correct any inaccuracies.
- Data Portability: You may request a copy of your data.
- Right to Be Forgotten: You can request data deletion unless legally required to retain it.
- Objection to Processing: You can opt out of direct marketing.
To exercise these rights, contact us at info@mystara-travels.com.
Cookies & Tracking Technologies
We use cookies to enhance your experience. You can manage cookie preferences in your browser settings.
Data Retention & Security
We retain personal data only as long as necessary for business and legal purposes. We implement security measures to protect your data from unauthorized access.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this policy. Any changes will be posted on this page with an updated
effective date.
Contact Us
For privacy-related inquiries, please contact us at:
Email: info@mystara-travels.com
Phone: +420 778543092
Address: TBD
By using our Website, you consent to our Privacy Policy and Terms & Conditions.